Global onsite IT support
On-site IT support, wherever your business operates.
Certified engineers dispatched to your sites in 150+ cities — for break/fix, network support, smart hands, IMAC and site surveys. One partner, 24/7, backed by a rapid-response SLA.
- 150+Cities globally
- 24/7Operations
- 5Service lines
- SLARapid response
Our services
Five service lines. One accountable partner.
From emergency hardware repairs to planned office moves, our field engineers cover the full on-site lifecycle.
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Break/Fix
Rapid on-site diagnosis and repair of failed hardware to restore service fast.
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Network Support
Installation, troubleshooting and maintenance of LAN, WAN, Wi-Fi and cabling.
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Smart Hands
Our engineers act as your hands and eyes on site — racking, cabling, reboots and swaps.
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IMAC
Install · Move · Add · Change
Install, move, add and change services for end-user and data-centre equipment.
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Site Surveys
Detailed physical and technical assessments before you build, move or upgrade.
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“Every visit is carried out by a certified engineer and closed with a written report.”
See all services in detail
Why partner with us
Built for enterprises that cannot afford downtime.
Trusted by Fortune 500 and growing businesses for seamless IT continuity worldwide.
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24/7 Support
Round-the-clock service desk and dispatch — including nights, weekends and public holidays.
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Certified Engineers
Vetted, background-checked engineers holding current industry certifications.
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Rapid Response SLA
Defined response and resolution targets, tracked and reported on every ticket.
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Scalable Solutions
From a single site visit to multi-country rollouts, on the same terms and tooling.
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Security Compliant
Engineers follow your security policies, access procedures and data-handling rules.
Coverage
150+ cities. One point of contact.
Engineers across North and South America, Europe, the Middle East, Africa, Asia and Oceania — coordinated centrally from Ulm and delivered locally.
Ask about coverage for your sitesNeed an engineer on site?
Tell us where and when. Our team is available 24/7 and will confirm dispatch against your SLA.